Question 1

How do I contact GetYourRide to book a VTC in Lyon?

Accepted Answer

You can contact GetYourRide by phone at +33 6 30 28 39 52 (24/7), by WhatsApp at the same number, by email at contact@getyourride.fr, or via the contact form on this page. We typically respond within 5 minutes.

Question 2

What are GetYourRide's operating hours?

Accepted Answer

GetYourRide is available 24 hours a day, 7 days a week, 365 days a year. Our drivers are at your service at any time, including public holidays, for airport transfers, train stations, and day trips.

Question 3

Where is the GetYourRide office located in Lyon?

Accepted Answer

Our headquarters is located at 81 rue des Martyrs de la Résistance, 69200 Vénissieux, in the Lyon metropolitan area. We operate throughout the Auvergne-Rhône-Alpes region for transfers and day trips.

Question 4

What payment methods do you accept?

Accepted Answer

We accept payments by credit card (Visa, Mastercard, American Express), PayPal, cash, and bank transfer. Payment is secure and you receive an invoice in your name.

Question 5

Do you offer Lyon Saint-Exupéry Airport (LYS) transfer service?

Accepted Answer

Yes, GetYourRide offers private transfers to and from Lyon-Saint Exupéry Airport (LYS) 24/7. We provide flight tracking, 60 minutes of free waiting, meet & greet with a name sign, and luggage assistance. Fares start from €45 in a sedan.

Question 6

Does GetYourRide offer day trips and excursions from Lyon?

Accepted Answer

Absolutely. GetYourRide organizes private day trips to the Beaujolais vineyards, the Alps, Provence, Geneva, and many other destinations. Our chauffeur-guides accompany you for a tailor-made experience.

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